Privacy Policy.
How we collect, use and protect your information.
This Privacy Policy explains how Ramexa Technologies ("Ramexa", "we", "us" or "our") collects, uses, shares and protects information when you visit www.ramexatech.com (the "Site") or contact us about our services.
1. Who we are
Ramexa Technologies is a proprietorship firm based in Kota, Rajasthan, India, providing cloud, DevOps, cybersecurity, AI automation and software development services. For the purposes of applicable data protection law, Ramexa Technologies is the controller of the personal data described in this policy.
Registered address: Kaithun Road, Raipura, Kota, Rajasthan 324004, India. Contact: info@ramexatech.com.
2. Information we collect
Information you give us
When you submit the contact form or email us, we collect the details you provide, which may include your name, company name, email address, phone number, the service you are interested in and the content of your message.
Information collected automatically
Like most websites, our hosting infrastructure may record basic technical data such as IP address, browser type, the pages requested and timestamps in server logs. We use this only to operate the Site securely and do not use it to build advertising profiles.
The Site does not set advertising or analytics cookies. See our Cookie Policy for details.
3. How we use your information
- to respond to your enquiry and provide the information or services you request;
- to prepare proposals, agreements and invoices;
- to operate, secure, monitor and improve the Site;
- to comply with legal, tax and regulatory obligations; and
- to communicate with you about an ongoing engagement.
4. Lawful basis
Depending on your location, we rely on one or more of the following: your consent (for example, when you submit the contact form); the performance of a contract or steps taken at your request; our legitimate interests in operating and improving our business; and compliance with legal obligations.
Where India's Digital Personal Data Protection Act, 2023 (DPDP Act) applies, we process personal data based on your consent or another lawful basis permitted by that Act. Where the EU/UK GDPR applies, the bases above are the relevant lawful grounds.
5. Sharing and disclosure
We do not sell your personal data. We may share it with:
- service providers (for example, email and cloud hosting providers) who process data on our behalf under contractual obligations;
- professional advisers such as accountants and lawyers; and
- competent authorities where required by law.
6. International transfers
Some of our service providers may store or process data outside your country. Where required, we take steps to ensure an appropriate level of protection (for example, standard contractual clauses).
7. Data retention
We keep enquiry data only as long as needed to deal with your request and, where a relationship continues, for the duration of that relationship plus any period required by law. We then delete or anonymise it.
8. Security
We apply technical and organisational measures such as access controls, least-privilege principles and encryption in transit to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent. To exercise these rights, contact info@ramexatech.com. You may also have the right to lodge a complaint with your local data protection authority.
10. Children
The Site and our services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
12. Grievance redressal
If you have a concern about how we handle your personal data, you can contact our grievance officer at info@ramexatech.com or by post at Kaithun Road, Raipura, Kota, Rajasthan 324004, India. We will acknowledge and work to resolve your complaint within a reasonable period.
13. Contact
Questions about this policy can be sent to info@ramexatech.com or by phone on +91-7444063078.
This policy is a general template provided for the Site and is not legal advice. Please have it reviewed by a qualified adviser before relying on it.